Delete User Data
We take your data safety and privacy seriously. Below you will find instructions on how to request deletion of your account and associated data.
How to delete your Account
To delete your account, follow the following steps:
- In the app, click on your Avatar
- Click on "Account"
- Scroll down and click on "Delete Account"
- Type "DELETE" to confirm the deletion, then click on "DELETE"
This will remove all your app data and unlink your account from all connected apps. All your personally entered data, such as account information, recorded workout or weighings, will be permanently deleted. We do not keep any of your data after account deletion.
Exception: Gym Owned Data
Gyms might enter data on your behalf into the application (CRM) when they manage your account within the application. This is data that the Gym is responsible and might not be linked to your application account - hence it might not get deleted.
If you want that the responsible Gym deletes all the data they have about you (e.g. membership details), please contact the gym directly.
If you have any further requests about data removal, or want us to delete all user data for you, please contact us at hello@gymplify.com.