Push notifications
For staff. Gymplify sends push notifications to members' phones for messages and bookings. Members decide which ones they receive; there is nothing to turn on.
What members receive
| Notification | Sent when | Plans |
|---|---|---|
| Messages and announcements from your gym | Staff send the member a message. | Every plan |
| Booking updates | An event the member booked changes or is cancelled. Requires Events. | Every plan |
| Event reminders | Two hours before each event the member booked. | Every plan except Free |
The reminder uses your gym's name for events, for example Class reminders.
Push notifications reach the iOS and Android apps. In a browser, members' choices are saved and apply once they install the app. Messages and booking updates always appear in the member's inbox as well. Gymplify does not send booking or reminder emails.
How members choose
The first time members open your gym, the app asks which notifications they want; push topics start ticked. They can change their choice at any time under Settings → Notifications. Share the member guide.
A member must also allow notifications for the app on their phone.
Newsletter subscribers
Open People → Notifications. Newsletter subscribers lists members who asked for your email newsletter. Select Export emails to use the list in your newsletter tool. The newsletter is off for each member until they turn it on.
Gymplify does not send the newsletter for you, and there is no broadcast to all members from this page.
Next: Send a message to a member.