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Wi-Fi for members and staff ​

For staff who manage gym settings. The Wi-Fi module lets members and staff join your gym's network from the app instead of asking at the desk.

Wi-Fi is available on every plan. It is off until you turn it on.

Set up your networks ​

  1. Open App → Modules, find Wi-Fi and select Turn on.
  2. Open Configure.
  3. Under Members Wi-Fi, enter the Network name exactly as phones show it, choose the Security (WPA/WPA2 or Open (no password)) and enter the Password.
  4. Optionally, fill in Staff Wi-Fi for a separate staff network. If it is empty, staff see the members Wi-Fi.

Only your members and staff can read the password. Staff Wi-Fi is visible to staff only.

How people connect ​

Members and staff open Connect Wi-Fi in their account menu. In the iOS and Android app, the phone joins the network with one tap. On the web, the app shows the network name and a Copy button for the password.

Share the member guide.

Connection problems ​

Check that the network name matches exactly, including upper and lower case, and that the password is current. After you change the router password, update it here.

Next: Configure your app.